Welcome to SXSW Support!
Still have questions? Email us at info@sxsw.com.
About the SXSW Conference and Festivals
About SXSW
SXSW Conference
- What are the SXSW Conferences?
- When and where does the SXSW Conference take place?
- What topics does the SXSW Conference cover?
- What kinds of session formats should I expect at the SXSW Conference?
- How do I, or my company or group, apply to speak at the SXSW Conference?
- What is PanelPicker and how do I enter a speaking proposal?
SXSW Film & TV Festival
SXSW Music Festival
Attending SXSW
Registration
- What ID do I need to show to pick up my SXSW / SXSW EDU credential?
- What's the easiest way to register for SXSW?
- What happens to my registration if SXSW is postponed or cancelled?
- How can I obtain a copy of my receipt?
- I'm a SXSW Expo exhibitor. How do I buy additional registrations?
- What are SXSW's accommodations regarding accessibility?
Housing & Travel
- When can I book my hotel for SXSW 2027?
- Why should I book my room with SXSW Housing?
- Where are SXSW hotels located?
- How do I book an ADA accessible room?
- Why do some hotels require a minimum stay?
- How do I pay for my hotel?
Attending Events
- Are there age restrictions for SXSW events?
- Are there meetings for registrants in recovery?
- I want to take photographs or record video at SXSW — what do I need to know?
- Are there any discounts available for transportation options?
- Are there shuttles to get to various theaters and venues?
- Is there a shuttle available to get to my hotel?
Linking Your Credential
Tech Help: Common Issues & Fixes
SXSW Conference
SXSW and SXSW EDU PanelPicker
- What is PanelPicker?
- What is the timeline for PanelPicker?
- Can I enter a PanelPicker proposal after the entry deadline?
- How do I enter my PanelPicker proposal?
- How many proposals can I enter?
- Will all the information I enter in my proposal be visible in the public interface?
Conference Speakers
- Can I video record my own session?
- Will there be a recording of my session?
- Can I bring my laptop for my Panel, Presentation, or Workshop?
- How do I cancel my speaking engagement for SXSW Conference?
- Where am I speaking?
- How long will my session last?
SXSW Conference Competitions
SXSW Pitch
- What is SXSW Pitch and how do I apply to participate?
- What are the entry categories for SXSW Pitch 2027?
- What are the eligibility requirements for companies applying?
- What does it cost to apply to SXSW Pitch?
- Who is involved in SXSW Pitch?
- We are bootstrapping our company. Can we apply to have this application fee reduced?
SXSW Film & TV Festival
Film & TV Submissions
- When can I submit my project for the 2027 Film & TV festival?
- I want to attend the Film & TV Festival, but I'm also planning to submit a film for festival consideration. Should I register now to get the lowest badge price or should I wait to see if my film is selected?
- Do you waive submission fees?
- What are the SXSW Film & TV Festival premiere and eligibility policies?
- What are your submission categories and how do I choose the right one for my project?
- Do you have a separate category for student short films?
SXSW Music Festival
Music Showcases
- How do I submit a Music Showcase Application?
- How are artists chosen to play at the SXSW Music Festival?
- What access does a Showcasing Artist Badge provide?
- If I am not selected to showcase, should I still come to SXSW?
- What is the difference between a SXSW Music Festival "application" and a SXSW Music "registration?"
- What are SXSW's policies regarding refunds, credentials, and the terms and conditions?
SXSW EDU
Registration and Attending
- How do I register for SXSW EDU?
- What if I need to pay by Purchase Order (PO)?
- How will I know my registration form and payment has been received?
- How can I obtain a copy of my SXSW EDU receipt?
- I just found out I can’t attend for a really good reason. Can I transfer my registration?
- I just found out that I can only stay for part of SXSW EDU. Can I transfer my issued badge?
SXSW EDU Launch Startup Competition
- What is the SXSW EDU Launch Startup Competition?
- What are the 2026 eligibility requirements for companies applying to the Launch Startup Competition?
- Who would benefit from participating in Launch?
- When is the Launch application deadline?
- Is there an application fee to submit to Launch?
- We are bootstrapping our company. Can we apply to have this application fee reduced?
SXSW EDU Film Program
- What is SXSW EDU Film?
- When is the SXSW EDU Film program?
- Where is SXSW EDU Film hosted?
- Who can attend SXSW EDU Film?
- Are SXSW EDU Film tickets available for purchase for non-registrants?
- What films are eligible for SXSW EDU Film?
SXSW EDU Mentor Program
- What is a One-on-One Mentor Session?
- What is a SXSW EDU Roundtable Discussion Session?
- Who is eligible to apply to be a SXSW EDU Mentor?
- When will I know if I've accepted as a One-on-One or Roundtable Mentor?
- Will I still need to pay for a registration to SXSW EDU if I’ve been accepted to be a mentor?
- How do I sign up to meet with a SXSW EDU mentor?
SXSW EDU Speaker
- As a Speaker, do I have to pay for my SXSW EDU registration?
- What should I do if I have already purchased a badge?
- How can I upload my photo in the online schedule?
- I’m organizing a session, what should I do to prepare?
- What kind of technical capacities do the session rooms have?
- Can I bring my laptop for my presentation?
SXSW EDU Press
- What are the dates of SXSW EDU 2026?
- How can I apply for press credentials?
- Do SXSW and SXSW EDU provide a press list to participants (speakers, filmmakers, musicians, brands)?
- What are the rules for capturing photos and video at SXSW EDU?
- Where can I find your schedule of events?
- How can I speak at SXSW EDU?
SXSW EDU Student Impact Challenge
- What is the SXSW EDU Student Impact Challenge?
- Who is eligible to apply to the Student Impact Challenge?
- How do students enter the Student Impact Challenge?
- Is there an application fee to submit to the Student Impact Challenge?
- What is the selection process for Student Impact Challenge finalists and semifinalists?
- When will applicants be notified of the status of their submission?
Volunteers
Volunteering at SXSW
Registration & Sign-up
Roles & Responsibilities
Scheduling & Time Commitment
Training & Preparation
Perks & Benefits
Logistics
- Where is SXSW located, and how do I get there?
- Where do I park during the event?
- When do I get to pick up my volunteer badge?
- How do I get around SXSW?
- How long is my meal credit valid for?
- Where do I check in when I arrive?